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CONTACT INFORMATION FOR RESOLVING COMPLAINTS

As your request

The receivet and settlement of inquiries and complaints of independent representatives / customers are carried out in the following steps:

  • Independent representatives / customers can send their questions and complaints in one of the following ways:
    The office: An independent representative / customer can contact directly or send a letter to the Company's office at the following address: 13 Pham Viet Chanh, Nguyen Cu Trinh Ward, District 1, Tp. Ho Chi Minh.
  • Working hours at the office:
    Monday to Friday: from 9am - 6pm
    Saturday: from 9:00am - 14:00pm
    Sunday: Don’t work
  • Mailing: An independent representatives/ customers can send letters to the Company's office at the following address: 13 Pham Viet Chanh, Nguyen Cu Trinh Ward, District 1, Tp. Ho Chi Minh.
  • By email: Independent representative/ customer can send email to: global.support@qnetvn.net
  • By phone: Independent representative / customer can call to: 028 7300 0875.

With each form of receiving questions and complaints, the Company will arrange the department to be ready to receive and answer questions and resolve complaints of the Independent Representative / Customer. ”