Home / Communication information to settle claim

CONTACT INFORMATION FOR RESOLVING COMPLAINTS

Independent representatives/customers can send their questions and complaints in one of the following ways:

  • At office: Independent representatives/ customers can contact directly or send a letter to the Company's office at the following address: 13 Pham Viet Chanh, Nguyen Cu Trinh Ward, District 1, Tp. Ho Chi Minh.
    Working hours Monday to Friday: from 9am - 6pm
    Saturday: from 9:00am - 14:00pm
    Sunday: Off
  • Mailing: Independent representatives/customers can send letters to the Company's office at the following address: 13 Pham Viet Chanh, Nguyen Cu Trinh Ward, District 1, Tp. Ho Chi Minh.
  • Via email: Independent representative/ customer can send email to: global.support@qnetvn.net
  • Via phone: Independent representatives/customers can call to: 028 7300 0875

With each form of receiving inquiries and complaints, the Company will arrange relating department to be ready for receiving, answering questions and resolving complaints of the Independent Representatives/Customers.